Returns Policy
Top Rated Items
Returns Policy
If you are unhappy with your purchase please contact me.
I take great pride in providing an exceptional product and would love to hear of any issues you might have with product quality. Naturally, all products that are to be sent back to me must be in saleable condition - not worn, exposed to animals or smelling like perfumes, smoke, etc. - unless damaged.
NOTE: I am unable to offer refunds due to colours not matching what you saw on your monitor, so please contact me by email before purchasing if you need help with a specific hue!
As I pride myself on keeping my products as pure from allergens as possible, all items being exchanged must be free of any smells - perfumes, smoke, etc.
Returns are not accepted without prior approval and are subject to a 10% restocking fee. Shipping for any agreed exchanges due to colour or buyer error will be paid by the buyer.
Notes - If there are any residual scents on the item returned I will not be able to put the item back into stock and the buyer will have to pay for return shipping back to them as well.
- Items that are commissioned are not refundable as the items will be made to order
-Please remember that I am human, not a machine. Homemade items can take time to create.
